Robert Esparza, Northgate Gonzales Markets, Loss Prevention Manager
Northgate Gonzales Markets has contracted your services since 2008, during which time you have provided our business with excellent support in the area of shopping cart retrieval. Saitel Orozco is the Field Agent that has been assigned to our account by CSCRC and I have personally had the pleasure of working with him for 2 years now. Whether it be gathering inventory counts, providing reports to the city offices, providing extra deliveries when needed, analyzing our billing statements in an effort to reduce our monthly retrieval cost, both Orozco and CSCRC have exceeded our expectations above and beyond for what they are contracted to do for us. CSCRC has also been great in supporting the stores that have a cart containment system. From time to time, these systems go down due to power outages, vandalism or intentional damage. It is during these times that I can rely on CSCRC to get out to these stores for a reasonable cost and with no hesitation to provide 100% of their services during a system failure. Overall, I am very satisfied with the services of CSCRC and the way their service is managed. I would recommend them to any company.
Senior LP Manager/Northgate Gonzalez Markets